Wednesday, July 30, 2008

for my own good

This morning, Bank of America alerted me - by email - that there has been irregular use on my debit card and that I have to call them before I continue using the card. Well, I just so happened to check my email account this morning, as I am in a bakery with free wifi. But my cellphone is charging back at the hotel. So I am doing a "live chat" with a customer service rep and will hopefully clear this up. While it is comforting in one sense that my account activity is being so closely monitored (me being here for less than 12 hours at this point), their notification method could use some work. People (not me) do travel without laptops and to remote places (much farther afield than Vancouver, B.C.) where they can't check email. Oh, and Raymond tells me that he can't resolve the issue through live chat, I do have to call. Which I'll do when I reunite with my cellphone. Big brother is watching out for me for my own good. Here endeth my first (and hopefully last) grumbling post.

1 comment:

ReBecky said...

Bummer! Hope it worked out and you can spend freely!